Privacy Policy

Privacy Policy

Last Updated: July 3, 2026

This Privacy Policy describes how Zirell (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from zirell.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce our Terms of Service, and protect our rights, our users, and our business.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services.

Information We Collect Directly From You

This may include:

Name
Email address
Phone number
Billing and shipping address
Payment confirmation
Account information
Customer support communications
Any information you voluntarily provide when contacting us

Some features of the Services require certain personal information. If you choose not to provide it, you may be unable to use those features.

Information We Collect Automatically

We may automatically collect Usage Data through cookies, pixels, and similar technologies, including:

Device information
Browser information
IP address
Network connection
Pages viewed
Website activity
Interaction with our Services

Information We Receive From Third Parties

We may receive information from trusted third parties including:

Shopify
Payment gateway providers
Shipping partners
Analytics providers
Advertising partners
Other service providers who assist in operating our business

How We Use Your Personal Information

We use your information to:

Process and fulfill your orders
Process secure payments
Arrange shipping and delivery
Manage your account
Process returns and exchanges
Send order confirmations and updates
Provide customer support
Improve our website and Services
Prevent fraud and unauthorized activities
Send marketing communications (where permitted)
Comply with legal obligations

Cookies

Like many websites, Zirell uses cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website traffic
Enhance your shopping experience
Deliver personalized advertising

You can disable cookies through your browser settings, although some features of the Site may not function properly.

How We Share Your Information

We may share your information with:

Shopify
Payment processors
Courier and fulfillment partners
Analytics providers
Marketing partners
Customer support providers
Government authorities when required by law

We do not sell your personal information except where required or permitted under applicable law for advertising technologies.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing personal information.

Children's Privacy

Our Services are not intended for children under the age of 16, and we do not knowingly collect personal information from children.

Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission or storage system is completely secure.

Data Retention

We retain your personal information only as long as necessary to:

Fulfill your orders
Provide our Services
Comply with legal obligations
Resolve disputes
Enforce our agreements

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Delete your personal information
Request data portability
Restrict processing
Withdraw consent
Object to marketing communications

Requests may require identity verification before processing.

Marketing Communications

You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails. We may still send transactional emails relating to your orders or account.

Complaints

If you have any concerns about how your personal information is handled, please contact us. If you are not satisfied with our response, you may have the right to contact the relevant data protection authority.

International Transfers

Your information may be processed or stored outside your country of residence. Where required, we use appropriate safeguards to protect your personal information during international transfers.